{"id":24899,"date":"2024-07-23T21:36:45","date_gmt":"2024-07-23T14:36:45","guid":{"rendered":"https:\/\/erialshop.com\/?p=24899"},"modified":"2024-07-29T16:29:28","modified_gmt":"2024-07-29T09:29:28","slug":"chinh-sach-doi-tra-bao-hanh","status":"publish","type":"post","link":"https:\/\/www.erialshop.com\/index.php\/2024\/07\/23\/chinh-sach-doi-tra-bao-hanh\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 &amp; b\u1ea3o h\u00e0nh"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"24899\" class=\"elementor elementor-24899\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b99f4da elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"7b99f4da\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6113656a\" data-id=\"6113656a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9339947 elementor-widget elementor-widget-text-editor\" data-id=\"9339947\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p><strong><em>1. CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG:<\/em><\/strong><\/p>\n\n<p>Ch\u00ednh s\u00e1ch \u0111\u1ed5i\/tr\u1ea3 h\u00e0ng c\u1ee7a Erialshop ch\u1ea5p nh\u1eadn cho kh\u00e1ch h\u00e0ng tr\u1ea3 l\u1ea1i m\u1ed9t\/m\u1ed9t v\u00e0i s\u1ea3n ph\u1ea9m trong \u0111\u01a1n h\u00e0ng,\u00a0\u0111\u1ed5i l\u1ea1i s\u1ea3n ph\u1ea9m thay th\u1ebf. Tuy nhi\u00ean, ch\u00fang t\u00f4i c\u00f3 m\u1ed9t v\u00e0i y\u00eau c\u1ea7u\u00a0trong vi\u1ec7c th\u1ef1c hi\u1ec7n \u0111\u1ed5i\/tr\u1ea3 h\u00e0ng cho qu\u00fd kh\u00e1ch.<\/p>\n\n<p><em>Y\u00eau c\u1ea7u chung cho vi\u1ec7c tr\u1ea3 \u0111\u01a1n h\u00e0ng: Ch\u1ec9 ch\u1ea5p nh\u1eadn ho\u00e0n tr\u1ea3 \u0111\u01a1n h\u00e0ng khi x\u1ea3y ra c\u00e1c l\u1ed7i sau:<\/em><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Nh\u1eadn h\u00e0ng kh\u00f4ng \u0111\u00fang s\u1ea3n ph\u1ea9m qu\u00fd kh\u00e1ch y\u00eau c\u1ea7u (sai m\u00e3 s\u1ea3n ph\u1ea9m)<\/li>\n\n<li>H\u01b0 h\u1ecfng: s\u1ea3n ph\u1ea9m c\u00f3 d\u1ea5u hi\u1ec7u h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n (<strong><em>c\u1ea7n video quay m\u1edf h\u1ed9p s\u1ea3n ph\u1ea9m<\/em><\/strong>)<\/li>\n<\/ul>\n\n<p><em>Sau \u0111\u00e2y l\u00e0 nh\u1eefng y\u00eau c\u1ea7u chung cho vi\u1ec7c \u0111\u1ed5i\u00a0h\u00e0ng :<\/em><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Th\u1eddi h\u1ea1n hi\u1ec7u l\u1ef1c cho vi\u1ec7c \u0111\u1ed5i h\u00e0ng l\u00e0\u00a0<em>0<\/em><em>3<\/em><em> ng\u00e0y<\/em>\u00a0k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng<\/li>\n\n<li>Qu\u00fd kh\u00e1ch c\u00f2n gi\u1eef\u00a0<em>x\u00e1c nh\u1eadn v\u1ec1 vi\u1ec7c \u0111\u00e3 mua h\u00e0ng<\/em>\u00a0t\u1ea1i Erialshop (s\u1ed1 \u0111\u01a1n h\u00e0ng, h\u00f3a \u0111\u01a1n mua h\u00e0ng, bi\u00ean nh\u1eadn giao h\u00e0ng, sao k\u00ea c\u1ee7a ng\u00e2n h\u00e0ng&#8230;. )<\/li>\n\n<li>S\u1ea3n ph\u1ea9m ph\u1ea3i c\u00f2n nguy\u00ean tem, m\u00e1c, nguy\u00ean \u0111ai ki\u1ec7n ban \u0111\u1ea7u (tr\u1eeb tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i ho\u1eb7c h\u01b0 h\u1ea1i trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n) v\u1edbi \u0111\u1ea7y \u0111\u1ee7 ph\u1ee5 ki\u1ec7n (bao g\u1ed3m c\u1ea3 h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng , th\u1ebb b\u1ea3o h\u00e0nh&#8230;. ) v\u00e0 qu\u00e0 t\u1eb7ng k\u00e8m (n\u1ebfu c\u00f3)<\/li>\n\n<li>S\u1ea3n ph\u1ea9m\u00a0<em>kh\u00f4ng c\u00f3 d\u1ea5u hi\u1ec7u \u0111\u00e3 qua s\u1eed d\u1ee5ng<\/em><\/li>\n\n<li><strong><em>\u0110\u1ed5i h\u00e0ng sang s\u1ea3n ph\u1ea9m kh\u00e1c c\u00f3 gi\u00e1 b\u1eb1ng ho\u1eb7c cao h\u01a1n gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m c\u0169. <\/em><\/strong><strong><em>Erialshop<\/em><\/strong><strong><em> kh\u00f4ng ho\u00e0n ti\u1ec1n d\u01b0 cho \u0111\u01a1n h\u00e0ng \u0111\u1ed5i s\u1ea3n ph\u1ea9m.<\/em><\/strong><\/li>\n<\/ul>\n\n<p><strong><em>2. CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH:<\/em><\/strong><\/p>\n\n<p>B\u1ea3o h\u00e0nh \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m Erialshop:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Erialshop b\u1ea3o h\u00e0nh k\u1ef9 thu\u1eadt trong 30 ng\u00e0y t\u1eeb l\u00fac nh\u1eadn h\u00e0ng: d\u00e2y x\u1ecf, kho\u00e1 c\u00e0i\u2026.N\u1ebfu trong th\u1eddi gian n\u00e0y kh\u00f4ng may trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 kh\u00f3a, d\u00e2y \u0111\u1ee9t ( c\u00f2n nguy\u00ean v\u1eb9n s\u1ed1 h\u1ea1t, ph\u1ee5 ki\u1ec7n \u0111i k\u00e8m) &#8230; xin vui l\u00f2ng \u0111\u1ebfn shop, ch\u00fang t\u00f4i s\u1ebd h\u1ed7 tr\u1ee3 thay m\u1edbi ph\u1ee5 ki\u1ec7n, x\u1ecf l\u1ea1i cho b\u1ea1n ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed.<\/li>\n\n<li>Kh\u00f4ng b\u1ea3o h\u00e0nh \u0111\u00e1 b\u1ecb v\u1ee1, ph\u1ee5 ki\u1ec7n, d\u00e2y x\u1ecf do li\u00ean quan \u0111\u1ebfn qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng v\u00e0 b\u1ea3o qu\u1ea3n c\u1ee7a kh\u00e1ch h\u00e0ng.<\/li>\n\n<li>N\u1ebfu qu\u00fd kh\u00e1ch mu\u1ed1n thay kho\u00e1 c\u00e0i \u0111\u00e3 c\u0169, ho\u1eb7c n\u1ed1i th\u00eam \u0111\u00e1 sau th\u1eddi gian s\u1eed d\u1ee5ng, vui l\u00f2ng nh\u1eafn tin cho shop \u0111\u01b0\u1ee3c b\u00e1o ph\u00ed ( h\u1ed7 tr\u1ee3 x\u1ecf mi\u1ec5n ph\u00ed, ch\u1ec9 t\u00ednh ph\u00ed c\u00e1c ph\u1ee5 ki\u1ec7n thay m\u1edbi hay th\u00eam h\u1ea1t\u2026.)<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1. CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 H\u00c0NG: Ch\u00ednh s\u00e1ch \u0111\u1ed5i\/tr\u1ea3 h\u00e0ng c\u1ee7a Erialshop ch\u1ea5p nh\u1eadn cho kh\u00e1ch h\u00e0ng tr\u1ea3 l\u1ea1i m\u1ed9t\/m\u1ed9t v\u00e0i s\u1ea3n ph\u1ea9m trong \u0111\u01a1n h\u00e0ng,\u00a0\u0111\u1ed5i l\u1ea1i s\u1ea3n ph\u1ea9m thay th\u1ebf. Tuy nhi\u00ean, ch\u00fang t\u00f4i c\u00f3 m\u1ed9t v\u00e0i y\u00eau c\u1ea7u\u00a0trong vi\u1ec7c th\u1ef1c hi\u1ec7n \u0111\u1ed5i\/tr\u1ea3 h\u00e0ng cho qu\u00fd kh\u00e1ch. Y\u00eau c\u1ea7u chung cho vi\u1ec7c tr\u1ea3 \u0111\u01a1n h\u00e0ng: Ch\u1ec9 ch\u1ea5p nh\u1eadn ho\u00e0n tr\u1ea3 \u0111\u01a1n h\u00e0ng khi x\u1ea3y ra c\u00e1c l\u1ed7i sau: Sau \u0111\u00e2y l\u00e0 nh\u1eefng y\u00eau c\u1ea7u chung cho vi\u1ec7c \u0111\u1ed5i\u00a0h\u00e0ng : 2. CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH: B\u1ea3o h\u00e0nh \u0111\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m Erialshop:<\/p>\n","protected":false},"author":1,"featured_media":24401,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-24899","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.erialshop.com\/index.php\/wp-json\/wp\/v2\/posts\/24899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.erialshop.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.erialshop.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.erialshop.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.erialshop.com\/index.php\/wp-json\/wp\/v2\/comments?post=24899"}],"version-history":[{"count":0,"href":"https:\/\/www.erialshop.com\/index.php\/wp-json\/wp\/v2\/posts\/24899\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.erialshop.com\/index.php\/wp-json\/wp\/v2\/media\/24401"}],"wp:attachment":[{"href":"https:\/\/www.erialshop.com\/index.php\/wp-json\/wp\/v2\/media?parent=24899"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.erialshop.com\/index.php\/wp-json\/wp\/v2\/categories?post=24899"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.erialshop.com\/index.php\/wp-json\/wp\/v2\/tags?post=24899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}